These Terms & Conditions govern the services provided by Go Vendor to the eCommerce seller of Ajio, Flipkart, Amazon, Meesho Etc. who subscribes to any of our service packages.

• • 1. Service Packages & Duration
  • • The services under each package (Starter, Growth, Premium, Super Saver) are clearly listed in the plan brochure.
    • All packages are prepaid and non-refundable.
    • Package validity:
      • Starter / Growth / Premium: 3 months
      • Super Saver Plan: 12 months
    • The service duration begins from the date of onboarding confirmation.
    2. Payment Terms
  • • Full payment must be made in advance through bank transfer, UPI, or other approved methods.
    • Tax invoice will be issued after payment.
    • Prices are exclusive of applicable taxes (GST will be charged extra as per current rates).
    • Payment once made is non-refundable and non-transferable.
    3. Scope of Services
  • • Services include eCommerce onboarding, catalog listing, account management, and support as per the selected package.
    • Additional services beyond the selected plan will be chargeable.
    • Go Vendor does not guarantee sales or revenue, but ensures best practices are followed for performance optimization.

• • 4. Seller Responsibilities

The client must:

• • • Share accurate product data, images, GST, brand authorization, and bank details
    • Respond to Go Vendor team communications promptly
    • Maintain sufficient inventory and fulfill orders on time
    5. Service Timeline
  • • Initial onboarding takes 5–7 working days post document and payment submission.
    • Weekly reports/updates are shared for Premium and Super Saver clients.
    6. Termination & Suspension

Go Vendor reserves the right to:

• • • Suspend or terminate services if payment is delayed or documents are falsified
    • Discontinue services due to non-cooperation, misuse, or policy violations
    7. Confidentiality

All business and personal data shared by the client is confidential and used solely for service purposes. We adhere to standard data privacy norms.

• • 8. Support & Communication
  • • Support hours: Monday to Saturday, 10 AM – 7 PM
    • Official WhatsApp & Email support is available for queries and coordination

• • 9. Limitations
  • • Go Vendor is not responsible for marketplace policy changes, seller account deactivation due to client errors, or rejection of listings caused by inaccurate data provided by the client.

• • 10. Legal & Jurisdiction
  • • All disputes shall be subject to the jurisdiction of Gurgaon, Haryana.
    • Go Vendor is a brand of Velociteq Bizserve Pvt. Ltd., an MSME-registered and ISO 9001:2015-certified company.

📧 Contact Information

Go Vendor – Velociteq BizServe Pvt. Ltd.
Email: info@govendor.net
Phone/WhatsApp: +91 85275 66251 / 8860630644